Comments From Those We Have Served
Please do not hesitate to reach out to Katie Tiller at Coastal Cremations and Funeral Care. I was a devastated... read morePlease do not hesitate to reach out to Katie Tiller at Coastal Cremations and Funeral Care. I was a devastated lost soul trying to maneuver my way through complicated arrangements due to my son's sudden passing. Katie was such a professional, taking the helm as she guided me with information, options, and took care of paperwork and the transporting of my son from hospital to final cremation. She emailed me daily updating any required requests. What a professional! Katie will take care of you with professionalism and empathy. Thank you Katie. Mrs. Kiernan Collins read less
Initially I called about a month and a half before my mom passed as recommended by someone and when I... read moreInitially I called about a month and a half before my mom passed as recommended by someone and when I called to get information so I was prepared. I was told that I could not do anything at that time to just enjoy my mother and when she passed to call. She just wanted me off the phone basically stating it was her day off. So needless to say I wasn't prepared at the worst time in my life.
Follow up to this story: The owner, Mr. Miller of Coastal Cremations reached out to me about this review. He was unaware of the situation . He has since corrected the problem and I would recommend Coastal Cremations to anyone . Thank you Mr Miller! read less
Good. Don't feel like typing.
Revised... We received such thoughtful and needed assistance while dealing with funeral arrangements.
Couldn't ask for... read moreGood. Don't feel like typing.
Revised... We received such thoughtful and needed assistance while dealing with funeral arrangements.
Couldn't ask for any better service. read less
My first call to gather information in preparation for my father's cremation. Norma is patient, kind and full of information.... read moreMy first call to gather information in preparation for my father's cremation. Norma is patient, kind and full of information. I immediately felt - this was the place. I made a pre-arrangement appointment as we were days away. Norma and Veronica were kind, gentle, patient and allowed light hearted memories to fill the room. After my father died, Marilyn and Amber (home removal) arrived at the absolute perfect time - not too fast, not too slow. These ladies - their kindness their gentle demeanor and efficiency - I will never forget. Highly recommend -5 stars. Thank you all for a lovely kind gentle experience. read less
I recently reached out to Ms. Tiller, funeral director at the Jacksonville location, for assistance with a difficult situation involving... read moreI recently reached out to Ms. Tiller, funeral director at the Jacksonville location, for assistance with a difficult situation involving a family member who passed, and she handled the matter with incredible grace, dignity and compassion. She has such a huge heart for the families she serves, and I can't recommend her highly enough. read less
Hannah was compassionate and professional at a time of loss and grief. She understood our needs and helped us every... read moreHannah was compassionate and professional at a time of loss and grief. She understood our needs and helped us every step of the way. We cannot imagine going through this without her. read less
I can not say enough about the most helpful and caring care I received from Norma Johnson during making arrangements... read moreI can not say enough about the most helpful and caring care I received from Norma Johnson during making arrangements for my late husbands cremation. Her professional wisdom, in helping to meet all my questions for different options where well answered and accomplished in a most professional and caring/loving way.
All I have is praise, praise for Norma, and great gratitude in how smoothly all was taken care off.
Thank you and God bless! - Kay read less
So glad we had a prepaid plan for my terminally ill husband. After he passed, the process went so... read moreSo glad we had a prepaid plan for my terminally ill husband. After he passed, the process went so smoothly and everything was done accordingly. I want to thank Norma for attending to my needs and making me feel "well taken care of" during the process. read less
I can't say enough how much Norma Johnson has help our family through a tough tragedy she completely made this... read moreI can't say enough how much Norma Johnson has help our family through a tough tragedy she completely made this experience as stress-free as possible for our family and went above and beyond thank you so much. read less
Can't thank Elizabeth. and Suzy enough for their kindness and compassion during my time of grief. They treated me with... read moreCan't thank Elizabeth. and Suzy enough for their kindness and compassion during my time of grief. They treated me with the utmost respect and understanding. In my worse time of my life, I can never thank them enough. Me and my family will always be thankful, thank you both. read less
Can’t say enough good things about Norma Johnson and Coastal Cremation. They were extremely helpful in getting us through... read moreCan’t say enough good things about Norma Johnson and Coastal Cremation. They were extremely helpful in getting us through a difficult time. I would highly recommend their services. read less
We needed to find a crematory in Wilmington to take care of a family member. We live out of state... read moreWe needed to find a crematory in Wilmington to take care of a family member. We live out of state and called 3 crematories before we spoke to Elizabeth and Katie. They are fantastic and helped us so much and made this sad time a little easier to deal with. They answered all of our questions and helped us along through a difficult time. We knew our family member was in great hands with these two ladies. Thank You for all your care! read less
This is the best funeral home to go to. Katie is the nicest person ever. She helped me with my... read moreThis is the best funeral home to go to. Katie is the nicest person ever. She helped me with my mom and dads cremation. The prices are much better than many places around her. They offer a prepayment plan too which i will be using. read less
Katie was most helpful and caring during a most difficult time. She was very caring and professional at all times.... read moreKatie was most helpful and caring during a most difficult time. She was very caring and professional at all times. I would recommend Coastal Cremations to anyone in need of such services. read less
The best, the funeral director Norma Johnson is amazing!!. She has a God given talent to help in... read moreThe best, the funeral director Norma Johnson is amazing!!. She has a God given talent to help in moments of sorrow ! read less
Ms. Norma was a pleasure to deal with. She took what could have been a very stressful experience and... read moreMs. Norma was a pleasure to deal with. She took what could have been a very stressful experience and turned it into a very straightforward and easy process. After all the arrangements were made, she recommended a really nice place for lunch. We were able to relax and enjoy a wonderful meal after a very difficult few weeks. read less
Our experience at coastal cremations far exceeded our expectations! Elizabeth Daniels and the team were absolutely stellar and we will... read moreOur experience at coastal cremations far exceeded our expectations! Elizabeth Daniels and the team were absolutely stellar and we will definitely recommend their services to all of our friends and loved ones from here on out. read less
Wonderful service during a difficult time from Elizabeth and the entire coastal cremations team. The process was so easy, painless... read moreWonderful service during a difficult time from Elizabeth and the entire coastal cremations team. The process was so easy, painless and professional with a personal touch given the circumstances. Highly recommend and a huge thank you to the team. My parents were properly taken care of and expedited which helped our family! read less
I had a very pleasant experience with Coastal Cremations during a very difficult time. Ms. Norma went above & beyond... read moreI had a very pleasant experience with Coastal Cremations during a very difficult time. Ms. Norma went above & beyond for my family and our unique dynamics. She was compassionate, intuitive and professional throughout the process. Thank you, Norma, for your kindness. read less
This is absolutely the best cremation services around this area, hands down. Mrs Katie is a total God send, it... read moreThis is absolutely the best cremation services around this area, hands down. Mrs Katie is a total God send, it was a pleasure working with her to plan both my parents services in the past 3 months. I would totally recommend them for anyone's services, if you are looking for caring and compassionate people these people are it!!!!!! read less
They took care of my father in law & my mother in law very professional and flexible
I've used this company for both my parents. They were so calm, conscientious, and intuitive to our needs and... read moreI've used this company for both my parents. They were so calm, conscientious, and intuitive to our needs and mental state during a trying time. They were very thorough and made sure everything was thoroughly understood. I cannot recommend them enough. They make a tough time just a little bit easier. read less
Great staff and facility. Maintained an open line of communication, and made the process as easy as it could be... read moreGreat staff and facility. Maintained an open line of communication, and made the process as easy as it could be for my family and I. Thank you! read less
The staff here is kind and compassionate. They went above and beyond to make sure I was confident in the... read moreThe staff here is kind and compassionate. They went above and beyond to make sure I was confident in the decisions I was making. Katie helped to make sure I made decisions I would be satisfied with. I changed my mind multiple times and she helped me the whole way. Making funeral arrangements for a loved one is never easy but the guidance and help of those that work here made a huge difference. read less
Todd and his staff helped with my daughters cremation. They were compassionate, caring and helpful through our ordeal. Anyone... read moreTodd and his staff helped with my daughters cremation. They were compassionate, caring and helpful through our ordeal. Anyone that uses them can be assured that your loved ones are in the best hands possible. Thank you Todd and your staff for all you have done for us. read less
Excellent service. Listened to request, advised and responded promptly. They met a unique request with ease. Extremely... read moreExcellent service. Listened to request, advised and responded promptly. They met a unique request with ease. Extremely kind and caring. read less
Katie Tiler and James Black were very helpful in a stressful time for myself and our family. Answered all our... read moreKatie Tiler and James Black were very helpful in a stressful time for myself and our family. Answered all our questions and were there to help in any way they could. read less
Coastal cremations is wonderful! we were helped by Brittany Hill in New Port Richey. She was wonderful. very helpful and caring.
In what has been a heartbreaking time for us, Mr. Blalock has gone out of his way to show us... read moreIn what has been a heartbreaking time for us, Mr. Blalock has gone out of his way to show us kindness and caring following the death of our loved one. We are most grateful for his willingness to help in any way he could to make this process easier for us. His compassion and kind heart have truly been a blessing.
Judi Bailey read less
The staff at Coastal Cremations handled my mother’s final wishes with great professionalism and kindness. They were very helpful... read moreThe staff at Coastal Cremations handled my mother’s final wishes with great professionalism and kindness. They were very helpful and made the process easy for our family. Thank you, Tom and James for your timely assistance. read less
Tom and his staff are caring and compassionate. They provided professional services with integrity and dignity. Tom was thoughtful and... read moreTom and his staff are caring and compassionate. They provided professional services with integrity and dignity. Tom was thoughtful and well spoken while giving us information in our arrangement. I definitely recommend Coastal Cremation and Funeral Care! read less
My grandmother passed away recently. I stopped into Coastal Cremations and James and Tom were very kind and helpful. I... read moreMy grandmother passed away recently. I stopped into Coastal Cremations and James and Tom were very kind and helpful. I was surprised that the facility was so nice and clean. It doesn’t look like a typical funeral home that is somber and out dated. Definitely the place to go to take care of your love ones that have passed. read less
Tom & his staff are professional & compassionate. They give it their all to help make a difficult time more... read moreTom & his staff are professional & compassionate. They give it their all to help make a difficult time more bearable. They, also, offer more competitive price services. read less
Everyone was very kind, not pushy and very compassionate. I love the fact that they actually care, and it... read moreEveryone was very kind, not pushy and very compassionate. I love the fact that they actually care, and it just felt like they understand. Anytime a family member passes, you are feeling at your worst and you always want the best for them, I felt they gave me and dad that option. They explained every option to detail and made us feel good about the option that we picked. read less
My brothers and I met withThomas and James today to help us make arrangements for our father. They were... read moreMy brothers and I met withThomas and James today to help us make arrangements for our father. They were both very accommodating, compassionate and made one of the worst times in our lives much easier. They explained the process and made sure we fully understood what was happening. Coming from out of state we had no idea what to expect but they held our hands throughout the process and made sure we understood everything. They have helped ease our pain and we left the office confident our father was going to be well taken care of. read less
Great customer service. Very kind and considerate with our family.
My experience with Coastal Cremations could not have been any easier. Christy is so friendly and helpful. I and my... read moreMy experience with Coastal Cremations could not have been any easier. Christy is so friendly and helpful. I and my family would highly recommend them to anyone. This was my first experience having to handle everything pertaining to the passing of a family member. If needed again, I will definitely call them to help me in the future. read less
