Reviews

I had the most kind and wonderful experience dealing with the passing of my mom. Norma, the Funeral Director... read moreI had the most kind and wonderful experience dealing with the passing of my mom. Norma, the Funeral Director was so easy going.. I have no family in the State of Florida but I felt her kindness was like having family here. Thank you to Norma and the staff at Coastal Cremation. The memorial cards were beautiful as all my family members loved. read less

The director Katie Tiller has seriously been amazing and so helpful and understanding...I'm so grateful for her..thank you guys for... read moreThe director Katie Tiller has seriously been amazing and so helpful and understanding...I'm so grateful for her..thank you guys for what you do❣️ read less

Tip Top Customer Care and Service! Very knowledgeable and straightforward about options and cost! The Representative made it a seamless... read moreTip Top Customer Care and Service! Very knowledgeable and straightforward about options and cost! The Representative made it a seamless experience and I feel confident they will handle our final arrangements with care and dignity! Thank you for your service! read less

Can't recommend highly enough. Such a challenging time and you want to feel cared for - it's exactly what... read moreCan't recommend highly enough. Such a challenging time and you want to feel cared for - it's exactly what Anne did. Walked me through options without pressure. We added things, and that was done smoothly. Excellent company read less

Picking a crematorium while grieving is extremely difficult. Glancing at past reviews we picked coastal crematorium without Further reviewing... read morePicking a crematorium while grieving is extremely difficult. Glancing at past reviews we picked coastal crematorium without Further reviewing other places.
This turned out to a great choice. Norma is a natural at her job very sympathetic, professional, friendly. Explaining every detail, and addressing all of our concerns. She went above and beyond for our needs insuring we didn’t miss anything. Connie couldn’t of been in better hands. Thank you Norma read less

Melissa at Coastal Cremations was caring compassionate and explained everything very thoroughly making a difficult time a little easier. Suzie... read moreMelissa at Coastal Cremations was caring compassionate and explained everything very thoroughly making a difficult time a little easier. Suzie in the office responded immediately to my question. read less

We were from out of town and Coastal Cremations took care of us and our loved one in a very... read moreWe were from out of town and Coastal Cremations took care of us and our loved one in a very professional and caring manner. I highly recommend them. read less

Please do not hesitate to reach out to Katie Tiller at Coastal Cremations and Funeral Care. I was a devastated... read morePlease do not hesitate to reach out to Katie Tiller at Coastal Cremations and Funeral Care. I was a devastated lost soul trying to maneuver my way through complicated arrangements due to my son's sudden passing. Katie was such a professional, taking the helm as she guided me with information, options, and took care of paperwork and the transporting of my son from hospital to final cremation. She emailed me daily updating any required requests. What a professional! Katie will take care of you with professionalism and empathy. Thank you Katie. Mrs. Kiernan Collins read less

Initially I called about a month and a half before my mom passed as recommended by someone and when I... read moreInitially I called about a month and a half before my mom passed as recommended by someone and when I called to get information so I was prepared. I was told that I could not do anything at that time to just enjoy my mother and when she passed to call. She just wanted me off the phone basically stating it was her day off. So needless to say I wasn't prepared at the worst time in my life.

Follow up to this story: The owner, Mr. Miller of Coastal Cremations reached out to me about this review. He was unaware of the situation . He has since corrected the problem and I would recommend Coastal Cremations to anyone . Thank you Mr Miller! read less

Good. Don't feel like typing.

Revised... We received such thoughtful and needed assistance while dealing with funeral arrangements.
Couldn't ask for... read moreGood. Don't feel like typing.

Revised... We received such thoughtful and needed assistance while dealing with funeral arrangements.
Couldn't ask for any better service. read less

My first call to gather information in preparation for my father's cremation. Norma is patient, kind and full of information.... read moreMy first call to gather information in preparation for my father's cremation. Norma is patient, kind and full of information. I immediately felt - this was the place. I made a pre-arrangement appointment as we were days away. Norma and Veronica were kind, gentle, patient and allowed light hearted memories to fill the room. After my father died, Marilyn and Amber (home removal) arrived at the absolute perfect time - not too fast, not too slow. These ladies - their kindness their gentle demeanor and efficiency - I will never forget. Highly recommend -5 stars. Thank you all for a lovely kind gentle experience. read less

I recently reached out to Ms. Tiller, funeral director at the Jacksonville location, for assistance with a difficult situation involving... read moreI recently reached out to Ms. Tiller, funeral director at the Jacksonville location, for assistance with a difficult situation involving a family member who passed, and she handled the matter with incredible grace, dignity and compassion. She has such a huge heart for the families she serves, and I can't recommend her highly enough. read less

Hannah was compassionate and professional at a time of loss and grief. She understood our needs and helped us every... read moreHannah was compassionate and professional at a time of loss and grief. She understood our needs and helped us every step of the way. We cannot imagine going through this without her. read less

I can not say enough about the most helpful and caring care I received from Norma Johnson during making arrangements... read moreI can not say enough about the most helpful and caring care I received from Norma Johnson during making arrangements for my late husbands cremation. Her professional wisdom, in helping to meet all my questions for different options where well answered and accomplished in a most professional and caring/loving way.
All I have is praise, praise for Norma, and great gratitude in how smoothly all was taken care off.
Thank you and God bless! - Kay read less

So glad we had a prepaid plan for my terminally ill husband. After he passed, the process went so... read moreSo glad we had a prepaid plan for my terminally ill husband. After he passed, the process went so smoothly and everything was done accordingly. I want to thank Norma for attending to my needs and making me feel "well taken care of" during the process. read less

I can't say enough how much Norma Johnson has help our family through a tough tragedy she completely made this... read moreI can't say enough how much Norma Johnson has help our family through a tough tragedy she completely made this experience as stress-free as possible for our family and went above and beyond thank you so much. read less

Can't thank Elizabeth. and Suzy enough for their kindness and compassion during my time of grief. They treated me with... read moreCan't thank Elizabeth. and Suzy enough for their kindness and compassion during my time of grief. They treated me with the utmost respect and understanding. In my worse time of my life, I can never thank them enough. Me and my family will always be thankful, thank you both. read less

Can’t say enough good things about Norma Johnson and Coastal Cremation. They were extremely helpful in getting us through... read moreCan’t say enough good things about Norma Johnson and Coastal Cremation. They were extremely helpful in getting us through a difficult time. I would highly recommend their services. read less

We needed to find a crematory in Wilmington to take care of a family member. We live out of state... read moreWe needed to find a crematory in Wilmington to take care of a family member. We live out of state and called 3 crematories before we spoke to Elizabeth and Katie. They are fantastic and helped us so much and made this sad time a little easier to deal with. They answered all of our questions and helped us along through a difficult time. We knew our family member was in great hands with these two ladies. Thank You for all your care! read less

This is the best funeral home to go to. Katie is the nicest person ever. She helped me with my... read moreThis is the best funeral home to go to. Katie is the nicest person ever. She helped me with my mom and dads cremation. The prices are much better than many places around her. They offer a prepayment plan too which i will be using. read less

Katie was most helpful and caring during a most difficult time. She was very caring and professional at all times.... read moreKatie was most helpful and caring during a most difficult time. She was very caring and professional at all times. I would recommend Coastal Cremations to anyone in need of such services. read less

The best, the funeral director Norma Johnson is amazing!!. She has a God given talent to help in... read moreThe best, the funeral director Norma Johnson is amazing!!. She has a God given talent to help in moments of sorrow ! read less

Ms. Norma was a pleasure to deal with. She took what could have been a very stressful experience and... read moreMs. Norma was a pleasure to deal with. She took what could have been a very stressful experience and turned it into a very straightforward and easy process. After all the arrangements were made, she recommended a really nice place for lunch. We were able to relax and enjoy a wonderful meal after a very difficult few weeks. read less

Our experience at coastal cremations far exceeded our expectations! Elizabeth Daniels and the team were absolutely stellar and we will... read moreOur experience at coastal cremations far exceeded our expectations! Elizabeth Daniels and the team were absolutely stellar and we will definitely recommend their services to all of our friends and loved ones from here on out. read less

Wonderful service during a difficult time from Elizabeth and the entire coastal cremations team. The process was so easy, painless... read moreWonderful service during a difficult time from Elizabeth and the entire coastal cremations team. The process was so easy, painless and professional with a personal touch given the circumstances. Highly recommend and a huge thank you to the team. My parents were properly taken care of and expedited which helped our family! read less

I had a very pleasant experience with Coastal Cremations during a very difficult time. Ms. Norma went above & beyond... read moreI had a very pleasant experience with Coastal Cremations during a very difficult time. Ms. Norma went above & beyond for my family and our unique dynamics. She was compassionate, intuitive and professional throughout the process. Thank you, Norma, for your kindness. read less

This is absolutely the best cremation services around this area, hands down. Mrs Katie is a total God send, it... read moreThis is absolutely the best cremation services around this area, hands down. Mrs Katie is a total God send, it was a pleasure working with her to plan both my parents services in the past 3 months. I would totally recommend them for anyone's services, if you are looking for caring and compassionate people these people are it!!!!!! read less

They took care of my father in law & my mother in law very professional and flexible

I've used this company for both my parents. They were so calm, conscientious, and intuitive to our needs and... read moreI've used this company for both my parents. They were so calm, conscientious, and intuitive to our needs and mental state during a trying time. They were very thorough and made sure everything was thoroughly understood. I cannot recommend them enough. They make a tough time just a little bit easier. read less

Great staff and facility. Maintained an open line of communication, and made the process as easy as it could be... read moreGreat staff and facility. Maintained an open line of communication, and made the process as easy as it could be for my family and I. Thank you! read less

The staff here is kind and compassionate. They went above and beyond to make sure I was confident in the... read moreThe staff here is kind and compassionate. They went above and beyond to make sure I was confident in the decisions I was making. Katie helped to make sure I made decisions I would be satisfied with. I changed my mind multiple times and she helped me the whole way. Making funeral arrangements for a loved one is never easy but the guidance and help of those that work here made a huge difference. read less

Todd and his staff helped with my daughters cremation. They were compassionate, caring and helpful through our ordeal. Anyone... read moreTodd and his staff helped with my daughters cremation. They were compassionate, caring and helpful through our ordeal. Anyone that uses them can be assured that your loved ones are in the best hands possible. Thank you Todd and your staff for all you have done for us. read less

Excellent service. Listened to request, advised and responded promptly. They met a unique request with ease. Extremely... read moreExcellent service. Listened to request, advised and responded promptly. They met a unique request with ease. Extremely kind and caring. read less