Reviews

The staff here is kind and compassionate. They went above and beyond to make sure I was confident in the... read moreThe staff here is kind and compassionate. They went above and beyond to make sure I was confident in the decisions I was making. Katie helped to make sure I made decisions I would be satisfied with. I changed my mind multiple times and she helped me the whole way. Making funeral arrangements for a loved one is never easy but the guidance and help of those that work here made a huge difference. read less

Todd and his staff helped with my daughters cremation. They were compassionate, caring and helpful through our ordeal. Anyone... read moreTodd and his staff helped with my daughters cremation. They were compassionate, caring and helpful through our ordeal. Anyone that uses them can be assured that your loved ones are in the best hands possible. Thank you Todd and your staff for all you have done for us. read less

Excellent service. Listened to request, advised and responded promptly. They met a unique request with ease. Extremely... read moreExcellent service. Listened to request, advised and responded promptly. They met a unique request with ease. Extremely kind and caring. read less

Katie Tiler and James Black were very helpful in a stressful time for myself and our family. Answered all our... read moreKatie Tiler and James Black were very helpful in a stressful time for myself and our family. Answered all our questions and were there to help in any way they could. read less

In what has been a heartbreaking time for us, Mr. Blalock has gone out of his way to show us... read moreIn what has been a heartbreaking time for us, Mr. Blalock has gone out of his way to show us kindness and caring following the death of our loved one. We are most grateful for his willingness to help in any way he could to make this process easier for us. His compassion and kind heart have truly been a blessing.
Judi Bailey read less

The staff at Coastal Cremations handled my mother’s final wishes with great professionalism and kindness. They were very helpful... read moreThe staff at Coastal Cremations handled my mother’s final wishes with great professionalism and kindness. They were very helpful and made the process easy for our family. Thank you, Tom and James for your timely assistance. read less

Tom and his staff are caring and compassionate. They provided professional services with integrity and dignity. Tom was thoughtful and... read moreTom and his staff are caring and compassionate. They provided professional services with integrity and dignity. Tom was thoughtful and well spoken while giving us information in our arrangement. I definitely recommend Coastal Cremation and Funeral Care! read less

My grandmother passed away recently. I stopped into Coastal Cremations and James and Tom were very kind and helpful. I... read moreMy grandmother passed away recently. I stopped into Coastal Cremations and James and Tom were very kind and helpful. I was surprised that the facility was so nice and clean. It doesn’t look like a typical funeral home that is somber and out dated. Definitely the place to go to take care of your love ones that have passed. read less

Tom & his staff are professional & compassionate. They give it their all to help make a difficult time more... read moreTom & his staff are professional & compassionate. They give it their all to help make a difficult time more bearable. They, also, offer more competitive price services. read less

Everyone was very kind, not pushy and very compassionate. I love the fact that they actually care, and it... read moreEveryone was very kind, not pushy and very compassionate. I love the fact that they actually care, and it just felt like they understand. Anytime a family member passes, you are feeling at your worst and you always want the best for them, I felt they gave me and dad that option. They explained every option to detail and made us feel good about the option that we picked. read less

My brothers and I met withThomas and James today to help us make arrangements for our father. They were... read moreMy brothers and I met withThomas and James today to help us make arrangements for our father. They were both very accommodating, compassionate and made one of the worst times in our lives much easier. They explained the process and made sure we fully understood what was happening. Coming from out of state we had no idea what to expect but they held our hands throughout the process and made sure we understood everything. They have helped ease our pain and we left the office confident our father was going to be well taken care of. read less

Great customer service. Very kind and considerate with our family.

My experience with Coastal Cremations could not have been any easier. Christy is so friendly and helpful. I and my... read moreMy experience with Coastal Cremations could not have been any easier. Christy is so friendly and helpful. I and my family would highly recommend them to anyone. This was my first experience having to handle everything pertaining to the passing of a family member. If needed again, I will definitely call them to help me in the future. read less

I've been tasked with arranging several funerals, and I can't speak highly enough about David Miller and his team. ... read moreI've been tasked with arranging several funerals, and I can't speak highly enough about David Miller and his team. They were instrumental in providing exactly what I needed. read less

this was my fourth experience with arranging funerals in general, and my second with Coastal Cremations. I dealt with... read morethis was my fourth experience with arranging funerals in general, and my second with Coastal Cremations. I dealt with David Miller, and I can’t say enough about how sincere he was, we went through the whole process together, it was like he was caring for someone he knew?. I will never forget his kindness and entirely recommend Coastal to others. read less

Well spoken an very helpful

Our family is truly grateful for Tom’s kindness and the professionalism he bestowed to our family in our time of... read moreOur family is truly grateful for Tom’s kindness and the professionalism he bestowed to our family in our time of bereavement. They took care of all our needs during the abrupt death of our loved one.
Highly recommend their services!

Shonmeka Yeates-White and Family read less

Having moved from New Hampshire to North Carolina we wanted to transfer our cremation " policy" .... read moreHaving moved from New Hampshire to North Carolina we wanted to transfer our cremation " policy" . My wife and I went to see Tom at Coastal Cremations office in Jacksonville. Tom was extremely helpful assisting us with the transition. We encountered a slight glitch and Tom went out of his way to correct the issue. His assistant Adam was also a great help. We highly recommend this service. Roger and Claudia T read less

They are a great co,so caring.I would highly recommend them

The passing of a loved one is, in itself, a sad and solemn time. It is often more devastating... read moreThe passing of a loved one is, in itself, a sad and solemn time. It is often more devastating when they take their own life, as Jay did. At these times it is so comforting to work with compassionate and caring people, when making those final arrangements. I was blessed to have Tom and Adam work with me through this process. The have the experience and knowledge that is needed. As I was by myself taking care of this, they made sure I was ok, provided tissues and water, and made sure they explained every aspect of the process. If you are in need of any type of services, the staff at Coastal Cremations are the best choice. read less

I had a very positive experience at Coastal cremations. I sat down with Cheryl and was discussing pre-need which I... read moreI had a very positive experience at Coastal cremations. I sat down with Cheryl and was discussing pre-need which I will be setting up for my family. The one thing I really liked about her is she seemed very genuine and there was no pressure. I was emotional as I was sitting with her and she had patience and I probably asked her the same questions three times and she took her time to explain everything to me thoroughly and how everything worked. I will definitely be recommending Cheryl to friends and family read less

I recently dealt with Cheryl G. about pre-planning and pre-paying for cremation services. I found Cheryl to be both... read moreI recently dealt with Cheryl G. about pre-planning and pre-paying for cremation services. I found Cheryl to be both compassionate and understanding both our needs and our budget.
I have also dealt with both Coastal Creations and Cheryl in the past, during the loss of a friend. I would not hesitate to recommend either Cheryl or Coastal Creations to anyone in need of funeral services. ? read less

Cheryl is wonderful at helping people in such a painful time of their lives. She explains everything, takes... read moreCheryl is wonderful at helping people in such a painful time of their lives. She explains everything, takes her time, she is genuinely caring. I highly recommend. read less

Cheryl is a lovely, and sincerely kind person. Thank you for caring for me and my family so well!

Tom and his staff were wonderful. They displayed professionalism & respect for my mom from the moment they picked her... read moreTom and his staff were wonderful. They displayed professionalism & respect for my mom from the moment they picked her up until her final resting place. Both my brothers & I felt very comfortable using Coastal Cremations, they helped to make a difficult time a bit easier. read less

We had talked to a few other places about arrangements for our mother but from the very first phone call... read moreWe had talked to a few other places about arrangements for our mother but from the very first phone call to Coastal Cremations we were sure that we were going to use their services. Everyone was very helpful and made a difficult time easier. Mr. Tom and his staff very very professional. Thank you all for what you do. read less

I highly recommend Coastal Cremation in your time of need for these services. They provided excellence.

We met with Tom today to help us with the cremation of my sister-in-law. He is a very polite, well... read moreWe met with Tom today to help us with the cremation of my sister-in-law. He is a very polite, well mannered and well spoken gentleman who knows what he is doing. We appreciate all he did for us. I was impressed that he was handling everything by himself today. I did not feel like he neglected us in any way at all when he had to excuse himself to take care of a delivery or what ever was happening. Job well done Tom. Thank you for your kindness! This is a great place if your ever in need and do not want to have to think about every little detail, Tom will do that for you! read less

I found out about coastal cremations from the hospice nurse that started to take care of my dad. Tried looking... read moreI found out about coastal cremations from the hospice nurse that started to take care of my dad. Tried looking into and couldn’t get onto the website so I just called the Jacksonville office and talked to Tom and he said that he would personally take care of us once my dad did end up passing which I thought was really nice.
When my dad did end up passing where he was at contacted coastal cremation and they came and got my dad and brought him I’m guessing to the facility and did what they needed to do and I contacted Tom and we set up a time to go over the paperwork.
The day we went in to go over paperwork and what not was obviously a hard day but Tom made it easy and showed us our options and was very reasonable with us as this is and was a hard time for us! Went today to pick up my dads urn and Tom carried him out to my car and buckled him in for me.
Would definitely recommend Coastal cremation for your needs when the time comes!! read less

My experience with coastal went above and beyond my expectation their kindness and concern And expediency was greatly appreciated. Thank... read moreMy experience with coastal went above and beyond my expectation their kindness and concern And expediency was greatly appreciated. Thank you Kindal for making an unbelievably sad experience bearable. read less

From the first phone call to Paige in the office to the final hand shake with Mr Tom as I... read moreFrom the first phone call to Paige in the office to the final hand shake with Mr Tom as I left my appointment, these people did everything to make you feel loved and at ease. My brothers passing was not expected and final arrangements hadn’t even been thought of. They were extremely compassionate how my brother would be taken care of and helpful!!! I am extremely pleased with the services they provide and recommend them for your funeral & cremation needs. read less

From the first phone call to Paige in the office to the final hand shake with Mr Tom as I... read moreFrom the first phone call to Paige in the office to the final hand shake with Mr Tom as I left my appointment, these people did everything to make you feel loved and at ease. My brothers passing was not expected and final arrangements hadn’t even been thought of. They were extremely compassionate how my brother would be taken care of and helpful!!! I am extremely pleased with the services they provide and recommend them for your funeral & cremation needs. read less

The most difficult time in my life was guided and eased by the experienced and thoughtful staff at Coastal; especially... read moreThe most difficult time in my life was guided and eased by the experienced and thoughtful staff at Coastal; especially Cheyenne. In the end, expenses were as quoted and a couple were even less. At no junction, was I pushed or hurried. All elements and options were thoroughly explained. My sincere and highest recommendation. read less

In the beginning of the process to make arrangements for our dearly departed, Kindal was outstanding. He made the hard... read moreIn the beginning of the process to make arrangements for our dearly departed, Kindal was outstanding. He made the hard situation a little easier to go through. The prices were extremely reasonable and about 1/2 the price of other places around EXCEPT the memorial cards and bookmarks we feel were over priced; but chose to pay for the convenience.

We did have some issues, however, David, the owner, called me ery quickly and personally to discuss the problems we had. He treated me with such compassion and respect. He took the time to discuss things with me and never rushed me off the phone. The things that happened, he explained are not their policy and he was saddened and disappointed they occurred. They are things he planned to address and handle personally.

Let me state, the issues that occurred had nothing to do with the handling of our loved one. That was all handled exceptionally well.

After speaking with David, I felt very happy with the results, the plan of action in rectifying the situation, and the fact they he came to my home personally to take care of things.

No matter where you go or what you do, nothing can be perfect. I feel that if something positive happens from a mistake than it is worth it. David's opinion was those things should NEVER have happened and I love that he expects his clients to receive top-notch care. I'm very pleased and will definitely recommend Coastal Cremations to others. read less

Great, professional and Mr. Blalock was very kind and took alot of time with me to explain my various burial options.

My experience with coastal went above and beyond my expectation their kindness and concern And expediency was greatly appreciated. Thank... read moreMy experience with coastal went above and beyond my expectation their kindness and concern And expediency was greatly appreciated. Thank you Kindal for making an unbelievably sad experience bearable. read less

We recently used Coastal Cremations to fulfill the wishes of our loved one. I would recommend them for extraordinary care... read moreWe recently used Coastal Cremations to fulfill the wishes of our loved one. I would recommend them for extraordinary care for both your loved one and the family. Kindal Blank and the rest of the employees were supportive, considerate, patient and attentive. All my questions and requests were addressed and everything was taken care of on the timeline agreed upon.
Thank you Coastal Cremations read less

My father passed away unexpectedly at the New Hanover Medical Center, at the end of a week vacation at Holden... read moreMy father passed away unexpectedly at the New Hanover Medical Center, at the end of a week vacation at Holden Beach. Since we are not from the Wilmington area, we had no idea who to trust with arrangements. We did some searching online and came across Coastal Cremations. This all occurred on a Sunday. Kindal Blanks returned our call very quickly and immediately walked us through our options. He gave us such confidence that everything would be handled while comforting us and helping us to not feel so lost. Kindal was so responsive to all of our concerns and questions throughout the process and he made us feel comfortable with our decisions. I highly recommend Kindal and Coastal Cremations for arrangements for your loved one. read less

From the get go, Kindal was well mannered & thoughtful. He answered everything very well and explained everything we needed... read moreFrom the get go, Kindal was well mannered & thoughtful. He answered everything very well and explained everything we needed to do and made the whole cremation process easy. It was a nice experience for me and the decedents family in Slovakia. Thanks Kindal! read less

I am so glad Coastal Cremations have come to our area. Whether you are pre-planning or if you lose a... read moreI am so glad Coastal Cremations have come to our area. Whether you are pre-planning or if you lose a loved one unexpectedly, Scott is there to help you. He was able to work with my aunt who lost her brother and she said he was amazing, professional and the price was great. I know I can call any time of day and there will be great service! read less

Another great experience with Coastal Cremations! Unfortunately this is the 2nd time in a year I have had a loved... read moreAnother great experience with Coastal Cremations! Unfortunately this is the 2nd time in a year I have had a loved one pass away and needed their services! Kindal Banks is new to this location (Wilmington NC) but an absolute pleasure to work with! coastal make the process easy and hassle free!

Thanks Kindal! read less

Losing a loved one is never easy. Coastal Cremations made this difficult time of hurt very easy on my family.... read moreLosing a loved one is never easy. Coastal Cremations made this difficult time of hurt very easy on my family. I would like to thank Kendal, i’ve never felt so much compassion from a funeral director before. I was kind of skeptical about this place judging it from the outside but this is the true definition of don’t judge a book by its cover! read less

Be cautious about first impressions from the exterior. Inside there was warmth, compassion, and professionalism. Kindal made a... read moreBe cautious about first impressions from the exterior. Inside there was warmth, compassion, and professionalism. Kindal made a difficult and emotional situation much easier. We actually had a few moments of laughter due to our comfort with Kindal. He offered his private number in case we had questions later that night. We couldn't have asked for a better experience.
The Embleton Family read less

I had to handle my dad’s cremation and arrangements from out of state. Mike and staff helped me every step... read moreI had to handle my dad’s cremation and arrangements from out of state. Mike and staff helped me every step of the way. They answered all my questions. Handling everything with dignity. I would highly recommend coastal cremations. It was a overall good experience during a very trying and hard time for me. They made everything simple for me, with no worry. Thank you mike and staff. read less

Sept 9 my husband passed. Everyone at Coastal Cremation was very helpful from first call till the end. Kindal so... read moreSept 9 my husband passed. Everyone at Coastal Cremation was very helpful from first call till the end. Kindal so kind and caring, helping me thru the experience. read less

I had to handle my dad’s cremation and arrangements from out of state. Mike and staff helped me every step... read moreI had to handle my dad’s cremation and arrangements from out of state. Mike and staff helped me every step of the way. They answered all my questions. Handling everything with dignity. I would highly recommend coastal cremations. It was a overall good experience during a very trying and hard time for me. They made everything simple for me, with no worry. Thank you mike and staff. read less